• Call Back Features

SMS 2 Call Features

  • CallBack SMS2Call helps to connect Website Owner or their Call Centre or Sale Executive instantly with customer who has responded by SMS to your advertisements.
  • SMS Mantra’s call back service allows web site visitors to type in their Phone/Mobile Number & click the Call Button, instantly their phone will ring and they will be connected to a representative of the site owner over normal phone lines.

How SMS 2 Call Works

  • The customer types the SMS ["CB" Name, Email, Product to 9xxxxxxxxx OR 56677] as suggested in the advertisement and sends it for request call back instantly.
  • Now the CallBack SMS2Call server builds a connection to the mobile number typed by the customer and connects the phone calls.
  • The link immediately triggers a call to a specific phone number at your company. Your sales or customer service representative answers, and the service inform them that they are being connected to customer.
  • Your company representative and your customer are immediately conference together and your staff can answer the visitor's question.