Click 2 Call Features

• Instant connection: Offer instant toll free calls for your website visitors.
• The most efficient sales tool in the world is a real human being talking live with a potential customer.
• Most website visitors would prefer to confirm details and ask questions before deciding to purchase goods or services.
• You have complete control of which times at which times and from which locations your customers can call.
• You may change the target telephone number (the number that visitors will be connected to when they hit the push to talk button).
• Cloud Hosted Solution: This is a completed hosted solution, the only thing you need to do is add a link to your website.
• Customize your Click Image and popup Banner: A whole range of options for integrating Click2Call into your website along with the popup click2call window customization.
• Configuration: Simple web based access to the control panel, allowing quick and easy click2call widget configuration for your website.
• Real Time Live Reporting: Real time display of all calls generated.
• Call Log and statistics: Easy access to call log history and statistics produced by Click2Call.
• Instant Accounts Setup: No Setup Fee Charged. New accounts created instantly. Top-up credit can be purchased on the fly quickly and easily.

How Click 2 Call Works

Click2Call is a simple immediate call back service, which works on smsmantra.in & gives you a way to offer click2call services. You embed a few HTML lines of code on your web site and a new image will appear where you want to added it. When the image is clicked, a simple three question form appears asking :

• Name
• Email id
• Callback Number

Once the visitor fills out the above form & submits it, the system takes over and sends email about visitor submitted details and the following is happened :

• The telephone number we have on widget for your business is dialed (configured in your widget settings).
• Your telephone will start to ring and when you pick up; a voice message will let you know that you are being connected to a website visitor.
• At the moment you pick the call our server dials the number entered by your visitor to connect the call. Our server does not care if the visitor number is a landline or mobile.
• When the visitor answers, you are instantly connected and all call details can be viewed in Call Log option of InstantCallBack.in Website Member login.
• An Auto Email can be sent to Visitor telling about Website Company and thanking him for using Click2Call Services.

In Each Click 2 Call widget you can configure following settings :

• Caller [Leg 1 : Your Company Mobile Number].
• Times 2 Retry [Number of Times you want to Retry call in Not Picked].
• Accessible on Domain [Your website name on which U are going to use this widget].
• Week Off [U can set SUNDAY as your week Off].
• Time Off [From] {9 AM}.
• Time Off [To] {9 PM}.
• Choose Icon {Image you wish to Put on your website for Click2Call}.
• General Widget Setting you can Black List & White List Visitor Email id, phone no., IPs.
• You can Configure Auto Email Reply to each Visitor who Submits Click2Call Request, with your company profile, etc.

SMS 2 Call Features

• CallBack SMS2Call helps to connect Website Owner or their Call Centre or Sale Executive instantly with customer who has responded by SMS to your advertisements.
• SMS Mantra’s call back service allows web site visitors to type in their Phone/Mobile Number & click the Call Button, instantly their phone will ring and they will be connected to a representative of the site owner over normal phone lines.

How SMS 2 Call Works

• The customer types the SMS ["CB" Name, Email, Product to 9xxxxxxxxx OR 56677] as suggested in the advertisement and sends it for request call back instantly.
• Now the CallBack SMS2Call server builds a connection to the mobile number typed by the customer and connects the phone calls.
• The link immediately triggers a call to a specific phone number at your company. Your sales or customer service representative answers, and the service inform them that they are being connected to customer.
• Your company representative and your customer are immediately conference together and your staff can answer the visitor's question.